ACCEPTANCE OF ORDERS
We at Lady Showbiz Beauty validate your order and credit or debit card details you submit to us before your order can be accepted. Once this has been done, we will then confirm your order has been received by sending you an e-mail to the address you provided at registration time. Where products are in stock, we aim to dispatch your order within 2 working days.
Unfortunately due to circumstances beyond our control, however, this is not always possible – so please allow 14 days for delivery.
Subject to further validation checks that may be made, our acceptance of your order brings into existence a legally binding agreement between us. We accept payment by most major credit or debit cards. Payment will be debited from your account before the despatch of your purchase. All credit and charge cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment to us, we will notify you as soon as possible.
COLOUR REPRESENTATION AND CLARITY
We have made every effort to reproduce colours on the site as accurately as possible. However, different computers reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the Internet. This means that when you receive products, colours may differ from what you see on the screen. If you are not satisfied with the colour of the item you have ordered, we operate a returns policy (see the Customer Services section for more information).
Lady Showbiz Beauty has taken great care to ensure prices are accurate. All prices include VAT where appropriate. We operate our own promotions policy. Promotions and prices you see through other vendors do not apply to products sold through ladyshowbiz.com.
The Customer shall pay the price of the goods in pound sterling. If a credit/debit card associated with a different currency is used, additional bank charges may apply.
For safety reasons or to comply with country specific legislation, there are some restrictions on what you can and can’t send through the post. Lady Showbiz Beauty reserve the right to refuse to send hazardous liquids outside the UK.
When you order online you will be asked to check all your details before placing your order by clicking on the “Proceed to check out” button. Once you have ordered your goods online – please check and confirm your order status by logging into your account. We will also send you an e-mail confirming your order, however, please note that we shall not be responsible if our e-mail is identified by any webmail service as junk mail and undelivered/misdelivered.
ONLINE ACCEPTED PAYMENT METHODS
On some occasions, orders or parts of an order may be cancelled by our system due to:
Problems with processing payment information
Unavailability of the item(s)
Inability to deliver to address provided
Your request for cancellation
Duplication of the orders
If you would like to cancel your order please e-mail: firstname.lastname@example.org with your order number. If your order has already been dispatched, we will notify you of this fact. Then once you receive the item(s), please return them in accordance with the Returns Procedure below.
If for any reason you are not satisfied with the goods you ordered, you have the right to cancel the contract with us within 14 working days of receipt of the goods. You must notify us by e-mail: email@example.com or calling our Customer Services Team on: +44 (0) 1204 525259 Monday to Thursday between 9.00 am – 5 pm and on a Friday between 9.00 am – 4 pm. You will be required by the terms of this Contract, to return the goods to Lady Showbiz Limited, Earls Farm, BL24HU, United Kingdom. In such cases and, provided the goods are received according to this Procedure we will reimburse the cost of the goods within 30 days of receiving your returned goods.
If you return the goods for reasons other than Incorrect delivery, Incomplete delivery or Goods being defective you will be responsible for arranging and paying for the return of the goods to us. Please ensure you receive and retain a proof of postage. You must ensure that the goods are stored safely and in appropriate conditions until they are returned to us. Returned goods must be unused. We will not accept the return of goods that we reasonably believe have been used. In such cases, you will be notified by e-mail that no refund will be made available to you and it will be your responsibility to arrange the return of the goods to you within 30 days of our e-mail regarding lack of refund.
When ordering from our Website, you can contact us to give us a different delivery address or change your method of payment. You can also e-mail us through our Website to: Select a different delivery address Change your method of payment Change your address, telephone number, other contact details
DAMAGED OR FAULTY ITEMS
You are responsible for examining the goods following delivery. If the goods delivered are damaged or faulty in any way, please notify us within 14 working days from the delivery by e-mail: or by calling our Customer Services Team on +44 (0) 1204 525259 Monday to Friday between 9.00 am – 5 pm.
Provided that the goods are unused and have been stored safely and in appropriate conditions, we will repair/replace the goods or offer you a refund.
NON DELIVERED OR INCORRECT ITEMS
Within the order packaging, you will find a Delivery Note listing goods that you ordered. If the goods delivered do not match those listed, please notify us within 14 working days from the delivery by e-mail: firstname.lastname@example.org or by calling our Customer Services Team on +44 (0) 1204 525259 Monday to Friday between 9.00 am – 5 pm. Provided that the goods are unused and have been stored safely and in appropriate conditions, we will replace the goods or offer you a refund. In the absence of your notice within 3 working days, we shall not be liable in respect of undelivered, incorrect or defective goods if defects have occurred during transportation and would be apparent on examination. Please provide our Customer Services Team with your order number and keep the original packaging of the items. Goods must be returned to us within 14 working days of delivery. Please ensure that the returned parcel is properly sealed and that you receive and retain a proof of postage. If we accept your return and if you have chosen a refund, we will process the refund within 30 days of the goods. You will be notified by e-mail from our Customer Services Team. Repairs, exchanges and replacements will be processed within 5 working days of receiving the goods. We are not liable for returned goods lost in transit. Your statutory rights remain unaffected.
Unless otherwise specified, the materials on this website are directed solely at consumers who access this website from the United Kingdom. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. Any contract between us, whether for use of the site or in relation to the purchase of products through the site will be governed by the laws of England and Wales and all parties submit to the non-exclusive jurisdiction of the English Courts. Any contract will be communicated in English. We have taken every care in the preparation of the content of this website, however, we cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Lady Showbiz Beauty disclaims all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this website and will accept no liability for any loss or damage arising as a result of problems with access. Lady Showbiz Beauty shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website. The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Lady Showbiz Beauty or any of the employees or agents. These terms and conditions shall be governed by and construed in accordance with English Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. Lady Showbiz Ltd reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this website.
For your security, your billing name and address must match that of the credit/debit card used for payment. We reserve the right to cancel any order that does not match these criteria.
All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Lady Showbiz Beauty or their partner suppliers for their use by any person other than the said holders and such use may constitute an infringement of the holders’ rights.
Lady Showbiz Beauty is a division of Lady Showbiz Limited
Our registered address is: International House, Cromwell Road, Kensington SW7 4EF United Kingdom
All designs, text, graphics and their selection and arrangement on this website are protected by copyright. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Lady Showbiz Beauty prior written consent is strictly prohibited.
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Terms and Conditions
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GET IN TOUCH
Customer Services Team
+44 (0) 1204 525259
Monday – Friday, 9:00 am – 5:00 pm
Lady Showbiz Beauty (Lady Showbiz Ltd)